We are looking for a professional and experienced Telesales Representative to join an industry leader in domestic services in the UAE. A successful telesales representative has excellent communication skills and outstanding negotiation skills with the ability to resolve issues and address complaints. You should be meticulous in keeping records, and able to handle all aspects of making a sale. 

Job Responsibilities:

• Deliver a high level of customer service, displaying excellent language skills per client, for example Bilingual in English or Arabic, written and oral.
• Ensure that a high level of quality standard and attention to detail is applied throughout, and the correct information is obtained from the customer for the use of contracts, changes in services, and renewals.
• Work effectively as part of a team to ensure customer satisfaction is met throughout the transaction.
• Display exceptional product and service knowledge, taking pride in the company you always work for and our product and service.
• Work within clearly outlined KPI’s and targets.
• Maintaining fruitful relationships with existing and new customers.

Job Qualifications:

• Bachelor’s degree holder (Administration, Marketing, IT, Business Commerce)
• Experienced in sales/after sales environment (Hospitality, Real Estate, Luxury Goods, Health Care, Banking, Travel and Tourism)
• Experienced in Administration (Minimum 4 years)
• Proficient in IT database management and Excel.

Company Benefits:

• Fully funded Employment Visa, EID and Medical Insurance
• Professional and executive offices, 1-minute walk from metro stations
• 30-days paid vacation and flight ticket allowance annually
• Gratuity at the end of your service