6000+
Award Winning Leaders in
Acoup management led by award winning team from the UK and the UAE.
Over 25 years experience working in the UAE providing thousands of end users corporate solutions in BPO solutions.
Ideally located in Dubai, Ibri House , Shk Zayed Road, approved and licensed by MoHRE (The Ministry of Human Resources and Emiritization )
The Team are Award winning #1 of the 1st Emirates Labour Markets awards 2023 and are well sought after for their ethical recruitment and migration skills.
Recruited Employees
Employment Visas issued
20000+
HR + Payroll Solutions
12,000+ Clients
WPS compliance
100%
Offices
UAE-UK
Acoup BPO
Acoup’s Business Process Outsourcing enhances the flexibility of your organization in different ways:
Variable cost structures offers flexibility and assists your company respond to changes in required capacity, without having to invest in assets.
Allowing your company to focus on your core competencies without being burdened by bureaucratic restraints
Speed of Business Processing (HRM, financial and accounting, call-center, contract and sales management)
Your company can grow while avoiding business processing bottlenecks.
ACOUP’s BPO services allows your company to retain your entrepreneurial speed and agility
Our Services
Recruitment
International and local recruitment
Accredited experts in recruitment and global migration of skilled and unskilled employees.
Acoup offers you hassle-free experience in recruitment and compliance of local and international employment and migration laws, and assists you in defining precise job descriptions with interview testing parameters to select the best match for your company.
Learn More
PEO = Professional Employer Organization
Acoup are authorized by MOHRE to offer outsourcing contract staffing on a temporary and permanent basis.
- HR Management Services
- Recruitment and Selection
- Job description-Recruitment, Shortlisting, - Job Offers and Employment Visa issue- Onboarding and company induction.
- Employee Self Service Portal (ESS)
A unique app for all of your employees to manage all attendance, leaves, Help desk management Salary Slips , NOC requests , company policy and employee handbook.
MOHRE = The Ministry Of Human Resources and Emiritization Award winning #1 of the 1st Emirates Labour Markets awards 2023 Ethical Recruiter from all Ministry approved supply source countries.
Learn More
EOR = Employer of Record
An EOR employer of record is an all-inclusive outsourcing option in which Acoup enters into a co-employment service level agreement with your company, taking over many of the employer-related HR + Payroll responsibilities in full compliance with the UAE labor law.
Acoup acts as your professional employer of record without having to set up a branch office or subsidiary in the UAE.
MoHRE = The Ministry of Human Resources and Emiritization Award winning #1 of the 1st Emirates Labour Markets awards 2023 Ethical Recruiter from all Ministry approved supply source countries.
Learn More
Payroll + ESS Outsourcing
- Payroll Management
- Pay slips delivered to ESS (Employee Self Service Portal)
- Claims , bonus and re-imbursements
- End of Service Benefits
- WPS 100% Compliant
- Client dashboard-reports and employee status
Professional HR Consulting
- Manpower Planning
- Recruitment Drives
- Accurate Job Descriptions
- Language and IT Skills Testing
- Establishing Department KPI’s
- Co Policies and Employee Handbook
- Onboarding Best Practices
- Annual PARS (Performance, Appraisals Reporting Systems)
- Training and Development
- Salary Reviews
- Conflict Resolution
- Management and Owners Reporting Dashboard
Dedicated PRO Services
25 years of expertise helping companies navigate all of the UAE’s regulatory frameworks:
Your company and employees will receive the most efficient in-house PRO service providing accurately defined MOHRE approved employment contracts, GDRFA issued (immigration) visa , medical Insurance, Emirates Identity Cards, Bank account set ups and dependent family visas, rental ejari contracts, and advice for nursery or schooling.
All government agency requirements can be accomplished with our dedicated PRO Services covering all emirates in the UAE.
Learn More
Company Formation
Initial applications and ease of business start-ups, bank accounts and office rental space ( Mainland and offshore) Professional assistance combining the best of UAE and Expat knowledge.
Learn More
HRMS
Acoup’s advanced user-friendly platform digitalizes and automates HR processes, helping HR team members work faster, smarter, and more efficiently, so they can focus on improving employee experiences, reducing costs, and driving the business forward.
Owner/Management and Employee Dashboards.
Learn More
BPO Call Centre
Acoup offers a broader range of outsourcing options from call centre management to call centre solutions to provide significant benefits to businesses, such as cost savings, scalability, and enhanced customer experience.
Learn MoreCall Centre Software Solutions
Call center software platform that manages large volumes of inbound or outbound calls with a range of tools and features to optimize customer interactions, streamline call routing, and improve overall efficiency.
Learn MoreOur Services
Recruitment
International and local recruitment
Accredited experts in recruitment and global migration of skilled and unskilled employees.
Acoup offers you hassle-free experience in recruitment and compliance of local and international employment and migration laws, and assists you in defining precise job descriptions with interview testing parameters to select the best match for your company.
PEO = Professional Employer Organization
Acoup are authorized by MOHRE to offer outsourcing contract staffing on a temporary and permanent basis.
- HR Management Services
- Recruitment and Selection
- Job description-Recruitment, Shortlisting, - Job Offers and Employment Visa issue- Onboarding and company induction.
- Employee Self Service Portal (ESS)
A unique app for all of your employees to manage all attendance, leaves, Help desk management Salary Slips , NOC requests , company policy and employee handbook.
MOHRE = The Ministry Of Human Resources and Emiritization Award winning #1 of the 1st Emirates Labour Markets awards 2023 Ethical Recruiter from all Ministry approved supply source countries.
EOR = Employer of Record
An EOR employer of record is an all-inclusive outsourcing option in which Acoup enters into a co-employment service level agreement with your company, taking over many of the employer-related HR + Payroll responsibilities in full compliance with the UAE labor law.
Acoup acts as your professional employer of record without having to set up a branch office or subsidiary in the UAE.
MoHRE = The Ministry of Human Resources and Emiritization Award winning #1 of the 1st Emirates Labour Markets awards 2023 Ethical Recruiter from all Ministry approved supply source countries.
Payroll + ESS Outsourcing
- Payroll Management
- Pay slips delivered to ESS (Employee Self Service Portal)
- Claims , bonus and re-imbursements
- End of Service Benefits
- WPS 100% Compliant
- Client dashboard-reports and employee status
HR Consulting
- Payroll Management
- Manpower Planning
- Recruitment Drives
- Accurate Job Descriptions
- Language and IT Skills Testing
- Establishing Department KPI’s
- Co Policies and Employee Handbook
- Onboarding Best Practices
- Annual PARS (Performance, Appraisals Reporting Systems)
- Training and Development
- Salary Reviews
- Conflict Resolution
- Management and Owners Reporting Dashboard
Dedicated PRO Services
25 years of expertise helping companies navigate all of the UAE’s regulatory frameworks:
Your company and employees will receive the most efficient in-house PRO service providing accurately defined MOHRE approved employment contracts, GDRFA issued (immigration) visa , medical Insurance, Emirates Identity Cards, Bank account set ups and dependent family visas, rental ejari contracts, and advice for nursery or schooling.
All government agency requirements can be accomplished with our dedicated PRO Services covering all emirates in the UAE.
Company Formation
Initial applications and ease of business start-ups, bank accounts and office rental space ( Mainland and offshore) Professional assistance combining the best of UAE and Expat knowledge.
HRMS
Acoup’s advanced user-friendly platform digitalizes and automates HR processes, helping HR team members work faster, smarter, and more efficiently, so they can focus on improving employee experiences, reducing costs, and driving the business forward. Owner/Management and Employee Dashboards.
BPO Call Centre
Acoup offers a broader range of outsourcing options from call centre management to call centre solutions to provide significant benefits to businesses, such as cost savings, scalability, and enhanced customer experience.
Call Centre Software Solutions
Call center software platform that manages large volumes of inbound or outbound calls with a range of tools and features to optimize customer interactions, streamline call routing, and improve overall efficiency.
Benefits of Outsourcing with Acoup
Technology
Bespoke software integrated with government agency platforms , compliant and efficient in the processing of employment visas, salary and payroll management.
Unique Language -English and Arabic
Unique Language -English and Arabic Acoup is the only company testing all candidate applicants and employees in language efficiency in the 4 mains areas. Every candidate and employe are thoroughly tested in English/Arabic and provided with a CEFR score and awarded KHDA certification prior to accurate placement and job offer.
Emiratisation Quota
We specialize in onboarding and managing emirati talent on behalf of companies who don’t have access or expertise in handling their Emiratization requirements.
Cost Savings
The UAE offers businesses the speed of growth un precented in other countries. Successful Growth is un-sustainable without the right manpower planning and resources. Acoup offers you professional services which are sustainable and cost saving allowing your company to develop into its natural area of industry and expertise.
Why Choose Us
Award Winning Team
Led by a team of award-winning team with proven track record over 25 years in UAE.
Expert Team
Experts in employment with over 20,000 visas issued in both skilled and unskilled category.
MoHRE Approved
MOHRE approved special license with 100% compliance in outsourcing and wages protection scheme(WPS)
Employer/Employee Relation
Acoup professionally supports employers and employees allowing businesses to grow forward in their areas of expertise.
